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RANT FROM NOVEMBER 2002 "Marketing Woes" |
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In this publishing game, marketing is a two-way thing -- we try to do it, and we have it done to us. Neither direction is going well, at the moment. The Receiving End is especially miserable. [1] TV ads. If it weren't for the mute button on the remote, we would not have the TV set on at all for more than few moments at a time. Just now the TV is selling candidates for political office, using meanness, deception, trickery with images and blatant falsehoods. That stuff does not merit memorizing, but it is repeated over and over until we're ready to throw up. Drug company ads, which interfere with the relationship between doctor and patient, again with false images and false statements, are worse, because they'll still be coming at us, after the election is over. [2] Junk mail. It now comes in such volume, I've become concerned about the local landfill. Our way of dealing with it was hard at first, because the mail used to be a magic sort of thing, but we have overcome that and nowadays I don't even open most of it. [3] Spam. Unsolicited e-mail messages, offering pornography, gambling coupons, v*agra, genital enlargement, mortgage rates, credit repair, political wisdom and perhaps viruses, come in such volume that I am afraid I may occasionally discard unread messages that I want, lost amid all that garbage. It has taken away my enthusiasm for the Internet. Almost anywhere you go there, you get tagged and receive dozens, or hundreds, of e-mails as a result. They sell your e-mail address to other people! Some messages offer six million e-mail addresses, for a modest fee. We haven't tried using that out-going marketing method, because we are so offended by the in-coming ones, we don't want to be part of it in any way. [4] Shopper cards. This is the current marketing fad for retail grocery stores. Publishers and writers need to eat, too, so, the idea is to register for a card, and use it for "better prices," which gives the store tracking information on what you are doing. See Zelda Gordon's excellent essay, here on this website -- "No There There." In a word, the prices are not lower, really over all, and you've given away information which belongs to you. [5] Telemarketing. It took a while to learn this, but rudeness is the only defense that works. Hang up. You don't have to listen. You don't have to be polite. You don't have to say, "Goodbye," or even, "Have a crappy day." Just hang up. I do say to those who want me to change telephone service, "We don't discuss telephone service over the telephone," and then I hang up without further comment and go back to eating supper. Being on the receiving end of all those marketing ploys is mostly unpleasant. But we also have things to sell: books, and unpublished manuscripts. We sincerely believe that they are excellent and are often told so, but excellence alone does not seem to be getting the job done. The best single kind of publicity for a book is a book review. Many publishers have resorted to paying for reviews, but we have not. How can we get the major media, or the local media for that matter, to notice what we are doing? The only sure-fire way is to gain some other kind of notoriety, probably as a mass- murdering criminal, first. We have not tried that yet. Distribution is very difficult for publishers of this size. Waldenbooks simply refuses to pay invoices owed, so we have stopped selling to them. Ingram's returns policy is so ridiculous, ordering and returning the very same title on the very same day, over and over, that we asked for "cash with order," which stopped the process, with Ingram owing us, and claiming that we owed them. Agents, and mid-size to large publishers, will not even read our unpublished manuscripts, or even our carefully prepared proposals, unless we pay a reading fee. When we have paid it, in desperation, we find it leads only to suggestions for really steep and unneeded editing charges. The publisher is nowhere in sight. We came up with a thing called "Zen Marketing." Forget the old proverb about the world beating a path to your door, if you invent a better mousetrap. Invest only a little emotional energy in the effort of selling. Put it out there, but don't let it matter much in your life. Or, if you're really far into Zen, don't put it out there at all, but let serendipity work on its own. Invest your emotional energy, and your skill and effort, in WHAT IT IS, your mousetrap, your manuscript, and go on living. We have done that. We have some remarkable results, including ANCESTRAL NOTES, HUNGER IN THE FIRST PERSON SINGULAR, UNDERCURRENTS, CHRISTMAS BLUES, AMERIKA? AMERICA!, and FREEDOM FROM GOD. See the catalog on this website. Sometimes the thought comes, "Maybe we should simply give them away." We hesitate, partly because this culture, which we are part of, like it or not, puts a price on everything and does not value at all what has no price, including things that are priceless, like forests and whales and sunsets. We fear that the general culture, the public, the "reading public," would badly undervalue our efforts and the results of those efforts, if we tried to give them away. So here they are, for sale, at a bargain... * * * |
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